Testimonials
We pride ourselves in providing STELLAR CUSTOMER SERVICE! All too often, Customer Service is just not what it used to be when visiting the majority of retail establishments. We're looking to change that, especially in the firearms industry by raising the bar and stepping it up a few notches by treating our Customers like clients, the way they would like to be treated when spending their hard earned money. We will always answer your phone call or reply to your email...promptly! The adage "the customer is always right" holds true, but please don't abuse it. If you're wrong, you're wrong. If we're wrong, we'll own it and make it right! PERIOD! By valuing our Clients business, as well as acknowledging them as human beings, we're able to determine their needs and wants, while also developing strong and long lasting relationships. We strive to make every transaction conducted with us pleasant and enjoyable!
Check out what our Clients have to say...
I rarely leave reviews for businesses, but Dorchester Gun Shop checks all the boxes that make them exceptional. The owner and staff are incredibly & genuinely customer- oriented. The shop itself is meticulously clean & organized, impressively stocked, and very welcoming. This is my new go-to shop for all things in the gun industry (questions included!) and I would highly recommend it to anyone!
Very professional, courteous & more than happy to help with any questions I had about any parts or items. The knowledge of parts used, combined with the quality put into the custom build I ordered was the best I’ve seen personally. I’m highly satisfied with the product I received. So far it’s exceeded my expectations. I would definitely recommend Dorchester Gun Shop to anyone interested in having a high quality but affordable custom AR build.Thanks Dorchester Gun Shop.
Went in for the first time today to pick up a transfer, and I was immediately impressed. Very clean environment. The staff are amazing and knowledgeable. They have an amazing inventory and loads of great accessories. This is my new go to for my firearms needs! 10/10 would recommend!
Very friendly and staff who is focused on your needs and give honest feedback on products. It is a nice shop with a very good selection of top notch accessories and firearms at fair competitive prices. If they don’t have it in house they will order exactly what you want and get it! I recommend this place to anyone.
Dorchester Gun Station has become my go to Gun Shop! I purchased a new pistol there and got a good deal and was treated very professionally. The Store is unique and selection is good. Need something else, they will help you get it! Impressed me so much I signed up for their very next CPL class!!! You want be disappointed.
The best part of purchasing my rifle was not feeling like a customer. I felt like a client. If you can’t find what you’re looking for, this shop will. The manager sat down with me and found the exact obscure model rifle I was looking for. Will be doing all firearm purchases through this shop. Other stores make better shooting ranges than gun shops and have terrible customer service. If you’re seeking a professional that will treat you with respect and not sell himself as an all knowing expert, look no further. The purchasing process couldn’t be easier.
Just picked up the S&W MP9 2.0!!!! I love it and this is the most professional/respectful place I have ever purchased a firearm. I highly recommend this place. The owner and his wife are so welcoming and make you feel like family as soon as you walk in. This is the only place I have ever been offered a snack and something to drink while browsing and waiting and I loved it. The man can build you a custom rifle I mean come on now!!!!! I highly recommend coming here even if you are new to the gun scene and a beginner all the way up to a expert. He knows his weapons and if you have any questions or something your not sure of they will be glad to help. This is the only place I will ever buy a firearm from as long as I live in this state. Best business I have ever had. O, he also does CPL classes so this truly is a 1 stop shop!!!! What are you waiting for???? Go in and get you a new beauty!!!
My experience at this very professionally staffed firearms store was wonderful. There was no pressure to buy "their favorite" products or weapons (like often happens at gun shops) but offered expert non-biased advice. They seem to carry a good selection of quality merchandise and even some of their own manufactured parts which I thought was really cool. The one on one customer experience was great and the folks running this business are knowledgeable and very friendly. I will most definitely be back to purchase more and will most definitely tell all my friends to do the same. It's great to have a new brick and mortar gun store nearby so help me in supporting their success.
What a great experience. I was treated with respect and no question was taken as not answer worthy. The store is very clean and organized. I would recommend any ladies who want to shop with confidence to go the Dorchester Gun Shop. They are absolutely the best customer service in this industry.
I cannot possibly recommend this shop enough! This place is beautiful, clean, professional, and state of the art!They hooked me up with a badass Michigan Made GSL Technology Suppressor, and I love it!!! Thank you so much for your business, I will definitely be back!
Just picked up the S&W MP9 2.0!!!! I love it and this is the most professional/respectful place I have ever purchased a firearm. I highly recommend this place. The owner and his wife are so welcoming
I live in Rochester and a friend of mine suggested Dorchester. The customer service and knowledge was best I have ever received from a gun shop. I felt like I was in a high end boutique shop but their prices were great.
They really earned a 5 star review. Their knowledge of NFA regulations and FFL transfer policy is unsurpassed. My firearms were handled with care, expertly packaged and shipped for an outstanding price.
Great place to buy your next firearm! Personal and catered service from the expert staff ensures I’ll be back for all and any future firearm needs. Everything was easy, friendly and professional. Thanks DGS!
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