Unfortunately, buying ammunition and firearms is not the same as buying other goods and services from your local retailer or service professional. Different rules apply for purchases and returns and are not meant to cause difficulty and/or any inconvenience. It's just the way it is and standard practice in the industry. This is the reason we disclose our store policies upfront, so you know exactly what to expect. Unlike most of the Customer Service being offered today, we firmly believe in friendly, professional, and respectful Customer Service that leads to trust and continued business!
We will always answer your phone call or reply to your email...promptly! The adage "the Customer is always right" holds true, but please don't abuse it. If you're wrong, you're wrong. If we're wrong, we'll own it and make it right! Period! We strive to make every transaction conducted with us pleasant and enjoyable! In a nutshell, we build relationships - we are not only interested in just the sale. We aim to separate ourselves from all of the "other" gun dealers out there! If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our Customer Service Staff at 844-DGS-GUNS (347-4867).
Check out our STELLAR reviews on GunBroker HERE! You can also click the FFL Dealer Network logo below to view our 5-STAR REVIEWS, our FFL Dealer Network information, and verify our license. We are a proud Veteran owned business!
LOCAL FIREARMS REGULATIONS - IN MICHIGAN:
If a DELAY notification is received, the minimum wait time with no further response from ATF under the Brady Act is 3 business days, before we could “potentially” release the firearm(s) to you. We reserve the right to NOT release a firearm to you for ANY reason we deem necessary, and are not required to transfer a firearm to you even if passing a background check successfully.
As of March 3rd, 2020, a valid Concealed Pistol License (CPL) is no longer a NICS alternative. Please click HERE for more information.
For additional firearms related information in the state of Michigan including CPL requirements, applications and instructions, Firearms laws of Michigan, Reciprocity, etc., please click HERE. If you are needing a reciprocity map for travel outside the state of Michigan, click HERE.
LOCAL FIREARMS REGULATIONS – ALL OTHER STATES:
Please verify with a local FFL Dealer that the firearm you are looking at is legal to own in your area. FIREARMS MAY ONLY BE SHIPPED TO A LICENSED DEALER (FFL HOLDER). A copy of a Firearms Purchaser Identification Card (conceal carry or purchase permit) or copy of a Driver’s License is REQUIRED for all ammunition purchases, even if being shipped to the few states that require an FFL. This shall include all parties involved in the transaction, should there be different identification information for a billing and shipping address. We do not retain your information. It is only used to verify that you are of legal age for ammunition purchases going across state lines and is required per state and federal law. You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Check your local laws for any other regulations. Always make sure to use the correct ammunition for your specific firearms. ALL AMMUNITION SALES WILL COMPLY WITH LOCAL AND STATE LAWS AND WILL NOT BE SHIPPED TO ANY RESTRICTED AREAS.
We do not substitute/change magazines (unless otherwise stated), make any alteration to firearms (unless otherwise stated), or ship to areas where the item is prohibited. Do not purchase high-capacity magazines if they are not legal to own in your area. Any returns of high-capacity magazines are subject to a 20% return fee and buyer will be responsible for return shipping cost. Insurance is applicable if the magazine is part of a firearm. Insurance would apply to any firearm. Unless you have a lawful and valid reason to buy ammunition and/or firearms and be able to prove this PRIOR to your purchase, we will not ship to California, Colorado, Connecticut, Hawaii, Maryland, Massachusetts, New Jersey, New York, Vermont, or the District of Columbia. We will accept FFL Dealer Transfers from these states. Additional fees may apply for FFL Transfers to the states referenced above, due to additional paperwork that is required. YOU ARE RESPONSIBLE FOR KNOWING THE LAWS OF YOUR STATE! THERE ARE NO EXCEPTIONS!
GENERAL FIREARM SALES AND THE FFL PROCESS:
EFFECTIVE IMMEDIATELY: WE DO NOT CONDUCT TRANSFERS FOR ARMS UNLIMITED, INC., OR ATLANTIC FIREARMS. ANY FIREARM RECEIVED FROM A SENDING FFL OR PRIVATE PARTY THAT HAS NO CUSTOMER INFORMATION INCLUDED WITH THE FIREARM, THE CUSTOMER WILL INCUR AN ADDITIONAL $25.00 TO OUR NORMAL TRANSFER FEE. ADDITIONALLY, ANY FFL TRANSFER WE RECEIVE THAT INCURS ADDITIONAL TIME TO PROCESS DUE TO PACKING IN PEANUTS, MISSING PAPERWORK, ETC., WILL BE CHARGED ACCORDINGLY. UNFORTUNATELY, YOU WILL NEED TO TAKE THIS UP WITH YOUR SELLER. THERE ARE ABSOLUTELY NO REFUNDS ON DEPOSITS FOR SPECIAL ORDERS.
All firearms, magazines, receivers, and restricted law enforcement items are sold and shipped in accordance with all existing federal, state, local laws, and regulations. Many of the firearms, magazines, and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 years or older to purchase a long gun and 21 years or older to purchase a handgun per ATF rules, but state and local laws may differ, and you will need to check your local laws before purchasing a firearm.
All new firearms are shipped in the original manufacturer’s box, with magazine(s), accessories, and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special-order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special-order items. For more information on our RETURN POLICY, please click HERE.
IF YOU PURCHASED A FIREARM FROM US AND/OR ARE CONDUCTING A FIREARM TRANSFER WITH US: We typically charge $25 – $35 for the transfer of any pistol or rifle, including NICS. A trigger lock is included free of charge. You’ll also receive some REALLY COOL SWAG from us that you’ll be able to use with your new and existing firearms. NFA transfer information is located in the next bolded heading below titled: “NFA TRANSFER PROCESS”.
IF YOU PURCHASED A FIREARM FROM US ON GUNBROKER OR FROM OUR WEBSITE, AND WE ARE NOT CONDUCTING YOUR TRANSFER: If you have selected an FFL that has their FFL information on file with GunBroker, their information will be sent to us electronically at the conclusion of the listing. There is nothing further you need to do. If you have NOT selected a default FFL, and/or one that has their FFL information on file with GunBroker, please have your receiving FFL contact us by phone or email after your gun purchase so that we may verify their FFL information. If you purchased your gun from our website, please have your receiving FFL contact us by email or fax to provide their FFL information.
IF YOU PURCHASED A FIREARM FROM A SELLER ON GUNBROKER OR OTHER ONLINE SELLER: If you are using us for the transfer, our FFL information is on file with GunBroker so there is nothing further you need to do. If you are using another online seller or FFL, either the seller will reach out to us and request our FFL information, or you can contact us with the seller’s information and we’ll reach out to them directly, whether by email, fax, or phone. Once we receive your item, please allow 1 business day for us to log in the firearm and reach out to you via phone and/or email to advise you that it’s ready for pickup. We process many transfers daily and we won’t forget about you!
IF YOU PURCHASED YOUR GUN FROM A PRIVATE SELLER: If a private seller is sending a firearm to us that is NOT an FFL, we must receive a legible and valid copy of their driver’s license. If we do not receive a copy of the seller’s driver’s license, the transfer will not be accepted. THIS IS OUR POLICY AND THERE WILL BE NO EXCEPTIONS!
Once we receive your item, please allow 1 business day for us to log in the firearm and reach out to you via email and/or phone advising you that it’s ready for pickup. We process many transfers daily and we won’t forget about you!
MORE ON THE FFL PROCESS: DON’T LIE FOR THE OTHER GUY – BUY A GUN FOR SOMEONE WHO CAN’T, BUY 10 YEARS IN JAIL! Straw purchases are a big NO NO!
1. We will not sell you a gun if we learn it’s for someone else. We will happily sell you a gift certificate that can be utilized by the other person to purchase the firearm.
2. If you’re buying a gun as a gift for someone else who is of legal age, we will be conducting a NICS check for that individual, not you.
3. DO NOT COME INTO OUR SHOP SMELLING LIKE MARIJUANA AND THINK WE WILL TRANSFER A FIREARM TO YOU. ALTHOUGH IT MAY BE LEGAL AT THE STATE LEVEL, IT IS STILL ILLEGAL AT THE FEDERAL LEVEL. DON’T DO IT! DON’T EVEN SMELL FAINTLY OF IT.
We always reserve the right to DENY any firearm(s) transfer (in state or out of state) if we get a “funny feeling”. Additionally, if we receive a DELAY notification from NICS and this notification has NOT changed to PROCEED after 3 business days, we also reserve the right to NOT transfer the firearm to you at the conclusion of this 3-day grace period. In fact, we reserve the right to NOT release a firearm to you for ANY reason we deem necessary, and are not required to transfer a firearm to you even if passing a background check successfully. If we receive a DENY response from NICS, we will attempt to return the firearm to the sending FFL Dealer. Remember, you are subject to the seller’s return policy if they have one in place. Should the sending FFL Dealer or private party refuse to accept the firearm as a return, we will only pay you Fair Market Value (FMV) less 20% and transfer fee. FFL Dealer transfer fees are NOT refundable under any circumstance. This policy is NOT negotiable.
FINAL NOTE: FIREARMS CAN ONLY BE RECEIVED BY OR SHIPPED TO A LICENSED DEALER (FFL HOLDER). FFL's charge a fee to transfer firearms and fees do vary from dealer to dealer. Please be aware of that and conduct your own due diligence. For more information on our SHIPPING POLICY, please click HERE.
PLEASE BE SURE YOU CAN LEGALLY OWN THE FIREARM IN YOUR STATE OF RESIDENCE AND FULLY UNDERSTAND THE PURCHASING PROCESS PRIOR TO YOUR COMMITMENT TO BUY.
IF YOU HAVE ANY QUESTIONS REGARDING A PURCHASE OR THE TRANSFER PROCESS, PLEASE CONTACT US.