Testimonials
We pride ourselves in providing STELLAR CUSTOMER SERVICE! All too often, Customer Service is just not what it used to be when visiting the majority of retail establishments. We're looking to change that, especially in the firearms industry by raising the bar and stepping it up a few notches by treating our Customers like clients, the way they would like to be treated when spending their hard earned money. We will always answer your phone call or reply to your email...promptly! The adage "the customer is always right" holds true, but please don't abuse it. If you're wrong, you're wrong. If we're wrong, we'll own it and make it right! PERIOD! By valuing our Clients business, as well as acknowledging them as human beings, we're able to determine their needs and wants, while also developing strong and long lasting relationships. We strive to make every transaction conducted with us pleasant and enjoyable!
Check out what our Clients have to say...
I was very impressed with how they put this shop together. They have a lot to offer, and Rob was great to work with. I'll definitely be back!
Response from the owner:We appreciate your business Rob and thank you for the compliment. We look forward to seeing you soon.
I got my AR cerakoted it looks amazing !
Response from the owner:Thanks Faith! Glad we got that small hiccup taken care of for you on Monday. Enjoy and we look forward to seeing you soon.
Dorchester is my #1 choice for anything firearms related. As someone fairly green to all of this, I am always impressed with the professionalism and comfortability that the entire staff brings to the process of firearms ownership, from purchase to training and beyond.
10/10 would recommend to a friend!
10/10 would recommend to a friend!
Response from the owner:We certainly appreciate you Shelby as one of our many female customers. It's always a pleasure assisting you and we look forward to seeing you again soon. Thank you.
DGS is a very professional and knowledgeable gun shop. The owner is welcoming and will make sure you select the items that best fit your needs.
Highly recommend stopping in to DGS.
Highly recommend stopping in to DGS.
Response from the owner:Thanks Scott for taking the time to leave us a review. We appreciate the comments and look forward to seeing you soon!
Super friendly staff and amazing selection!
Response from the owner:Enjoy your purchase Sandie and thanks for your business!
Really knowledgeable owners who took the time to help. I had a lot of questions. They answered them all with hesitation. My only complaint is that they told me too much and now I want to buy more! I look forward to going back in and picking up another piece. Awesome place. Great personalized buying experience.
Response from the owner:We’re happy to hear of your positive experience at our shop Steven, and look forward to seeing you soon!
Love this place! Check it out!!
Response from the owner:We appreciate it Anthony and good to do some trade with you. See you soon!
Great Service. They were able to fix the threading issue on my brand new Ruger LC Carbine. Will be back!
Response from the owner:Thanks for your business Dan and glad we were able to solve your issue. We look forward to seeing you soon.
Definitely the best around town! And if they don't got it, they definitely can get it!🖤
Response from the owner:Thanks for your review Denzel. See you soon.
Awesome gun shop, very professional and friendly.
Response from the owner:Thanks for your business Robert. We look forward to seeing you again soon!
Knowledgeable and patient instructor. Very nice classroom. Only wish the classroom was separated from store activity. Can get distracting. But overall, it was an awesome experience. I'm glad I went to DGS.
Response from the owner:Thank you for your review Wayne! The owners will look at alternatives in keeping store activity less distracting for students in future training classes. Glad to hear of your positive experience overall and thanks for bringing this to our attention.
Excellent shopping experience. I was given the attention and advice needed for my purchase. His honesty and personable service is above expectations. Thank you guys
Response from the owner:Thanks for your continued patronage Izzy. We really appreciate your business! Is it time to pull the trigger on another Wilson Combat?
Great service! Handled the FFL transfer of my commemorative Henry rifle fast and easy. I will be returning in the future.
Response from the owner:Thanks for your business Eric and we look forward to seeing you soon.
This is my second purchase from your company. The purchasing process was efficient and straightforward. I plan to continue our business relationship. The exceptional service provided by Dorchester is a key factor in my decision to remain a loyal customer. Their pricing is also highly competitive.
Response from the owner:Thanks Olivia! We appreciate your continued patronage and loyalty. See you soon.
This is the second time in a year I have done business with Dorchester Gun Shop and I don’t think I could have gotten better service going anywhere else. I will be doing business there in the future when I need go register my weapons. Thank you for the great service.
Response from the owner:Thank you for your business Darryl. We are happy to assist with your Form 1’s at anytime and look forward to seeing you again soon.
Dorchester was very good to me! I am a beginner and they were able to help me find the right pistol and help me get all the things I needed for it. I recommend anyone looking for a weapon or accessories to go here! They are fair prices and very nice!
Response from the owner:Thank you for your patronage Treasure. We appreciate your business and glad we were able to assist.
Great experience! Staff was very helpful and gave me great advice as a first time buyer. Definitely buying my next firearm from DGS as well.
Response from the owner:We appreciate your business Chris and thank you for your patronage. See you soon.
I started doing business last year with Dorchester and must say that they are my go to place! Always helpful and go above and beyond compared to other local places. Very personable and respectable establishment! I will continue to do business with them and send business their way. 10/10 recommend for anyone looking for anything!
Appreciate you all!!!
Appreciate you all!!!
Response from the owner:Always a pleasure to help you and your wife Cody. Thanks for your continued patronage and we look forward to seeing you again soon!
Friendly and knowledgeable. Highly recommended; support your local "mom-n-pop" small business...
Response from the owner:Thanks for your business Justin.
Very pleasant to deal with. Knew what I wanted and took great care of me.
Response from the owner:Thank you Dave. We appreciate your business and look forward to seeing you soon.
Well organized shop with a good selection of products reasonably priced. I liked the personal service and great conversation!
Response from the owner:Thanks DP for stopping for a visit. We look forward to seeing you again soon.
Dorchester Gun Shop was very helpful to me as a newby with a first time suppressor purchase. Walked me through everything and helped me set up a trust. They clearly had tons of experience with eforms and were able to help me out on a few technical issues as well. Outstanding service and will go back for my next can. Thank you!
Response from the owner:We are delighted that we are able to accommodate you, whether a beginner or expert gun slinger. We appreciate your patronage and look forward to seeing you soon!
Very fast and pleasant experience, will use again. Very professional
Response from the owner:Thank you William. We look forward to seeing you again.
Great local dealer
Response from the owner:Thank you Chad for leaving this review.
Response from the owner:Thanks for taking the time to leave us a review Renee.
Fast and smooth transaction and product delivered as described. Thanks!
Response from the owner:We appreciate your business Anthony. Thank you.
Best atmosphere and most helpful of any gun shop, period.
Response from the owner:Thanks for taking the time to post a review Dan. Glad to hear your approval of our professional setting and eagerness to help.
Very knowledgeable and friendly
Over the past two years, I’ve made four major purchases there and plan to continue.
Before you buy elsewhere, I would recommend stopping by.
Over the past two years, I’ve made four major purchases there and plan to continue.
Before you buy elsewhere, I would recommend stopping by.
Response from the owner:We appreciate your continued patronage David and for taking the time to leave us a Google review. See you soon!
Response from the owner:Thanks for your business Tom.
As the new year moves into Febrary I find that the Dorchester Gun Shop still provides all of the answers and services that drew me to them when I first visited them!!
Response from the owner:Thank you Eric! We always enjoy seeing you and helping any way we can. We look forward to seeing you again soon!
Update- After countless repeat visits, my experience remains the same. They always go the extra mile. They were able to get me several special orders very quickly. Professional, clean, friendly, knowledgeable and fair are the words that come to mind when thinking about Dorchester.
The team at DGS are outstanding. It’s always a very personal and friendly experience when I come here. They have a varied selection of firearms across most major popular manufacturers. If they don’t have what you’re looking for or something with different options, they will order it and have it quickly shipped in. I’ve had a Glock slide milled for a rmr through them. It was fast, it was priced right and most importantly it was quality work. My experiences here have always been great and I do recommend to anyone I can and for people to check them out!
The team at DGS are outstanding. It’s always a very personal and friendly experience when I come here. They have a varied selection of firearms across most major popular manufacturers. If they don’t have what you’re looking for or something with different options, they will order it and have it quickly shipped in. I’ve had a Glock slide milled for a rmr through them. It was fast, it was priced right and most importantly it was quality work. My experiences here have always been great and I do recommend to anyone I can and for people to check them out!
Response from the owner:We appreciate your business Eric and the time you took in leaving us such a wonderful review. Thank you.
Professional, knowledgeable, personable.
Response from the owner:Thank you Harold. We appreciate your business! See you soon.
Great service and knowledge
Response from the owner:Thanks Bruce. We appreciate all of your business!
Very friendly and helpful
Response from the owner:Thank you for your review Jim.
Great shop, was very happy with the way I was treated. Very helpful, reasonably priced. I'll be back again.
Thanks again.
Thanks again.
Response from the owner:Thank you Dennis for taking the time to leave us feedback. We appreciate it and look forward to seeing you soon.
Top shelf gun shop!! My experience there was exceptional in their knowledge and understanding of what I wanted and needed!!
Response from the owner:Thanks Kirk, we appreciate your business and providing what you needed.
So I will start saying that this was a very pleasant experience, the owner Rob is very knowledgeable and capable of helping you in anyway you need. He changed my gun barrel and the handgaurd in a timely and professional way. Obviously he has a strong background in firearms and gun smithing. They have good collection of firearms and accessories to sell. He was busy and also close to their closing time yet he spent all the time I needed finding me accessories and installed them. I highly recommend this place and will definitely be coming back again and will refer all my friends to him. Thank you Rob
Response from the owner:We're happy to hear of your experience with us Anas. We appreciate your business and look forward to seeing you again. Thank you.
We feel bad we haven't visited sooner but without a doubt, I have found my new gun shop. Staff is awesome, selection is good, can get whatever I can dream, and customer service is impeccable!
Response from the owner:Thanks Jason, it was a pleasure taking care of you and your wife!
easy guy to talk to and was a big help when i had a part sent to his shop . only place ill use now
Response from the owner:We appreciate your business. Thanks so much for taking the time to leave us a review!
Dorchester Gun Shop is a full service solution for all of your armory needs! If they do not have something in shop that you are looking for, the owner will find it for you. CPL and gun safety education classes are offered. I highly recommend Dorchester Gun Shop!!
Response from the owner:We appreciate you taking the time to leave us a review. We appreciate that!
Had the pleasure of revisiting my favorite gun shop today, 🙂 and since my experience was even better than 6 months ago, I had to repost my comments to spread the word.
If you’re looking for impeccable Customer Service and a wide array of inventory, search no further than Dorchester Gun Shop in Grand Blanc. Whether it be on the phone or inside the store, the Staff is super knowledgeable and you always get first class treatment. I highly recommend this shop, and will continue to promote them to everyone I come into contact with.😎
If you’re looking for impeccable Customer Service and a wide array of inventory, search no further than Dorchester Gun Shop in Grand Blanc. Whether it be on the phone or inside the store, the Staff is super knowledgeable and you always get first class treatment. I highly recommend this shop, and will continue to promote them to everyone I come into contact with.😎
Response from the owner:Thank you Chloe. We appreciate you as well as your repeat business.
Great shop
Staff was friendly, knowledgeable and really helped with the selection process. A+
Staff was friendly, knowledgeable and really helped with the selection process. A+
Response from the owner:We appreciate you taking the time to leave us a review. Thanks so much!
Great shop to deal with and very knowledgeable!
Response from the owner:Thanks for taking the time to leave us a review. We appreciate that!
Finally a gun shop that is actually helpful. They took time to tour me the store, actively listen to what I was looking for, and even gave me a freebie gift because it was my birthday week. Awesome shop, will be back!
Response from the owner:Thanks for your patronage Wyatt. We appreciate your business and we look forward to seeing you soon!
Great gun shop! Customer service was top notch!
Response from the owner:We appreciate you taking the time to leave us a review. Thanks so much!
Helpful, friendly staff. Highly recommend!
Response from the owner:Thanks for taking the time to review our shop. We appreciate that!
Top notch shop and staff!
Response from the owner:Thanks for taking time to post a review of our store. Thanks so much!
Had a great experience, owner and staff were super friendly and helpful. Will be back for future purchases 100%
Response from the owner:Thanks for your patronage and taking the time to leave us a Google review. We appreciate it and look forward to seeing you again soon!
Had exactly what I needed, very friendly people
Response from the owner:Thanks for your patronage and taking the time to leave us a Google review. We appreciate it and look forward to seeing you again soon!
Great local business. Went in with my husband (he purchased a part) and I was pleasantly surprised. The owner and his wife were both welcoming and friendly. It's definitely a more personal, one-on-one, less intimidating setting. If I'm ever looking to shop in the future, it would be here.
Response from the owner:Thanks for your patronage. We appreciate you and your husband's business. We're happy to hear that we were able to make the experience less intimidating for you, as this is the most common statement of our many female clients. See you soon!
Recently purchased a shotgun from them, easy process, friendly over the to answer questions.
A day later they call me and let me know that my store, where I decided to transfer, did not respond to his email with FFL information. Again very friendly and high quality service. Following up my order every step to make sure I was satisfied with my purchase.
100% recommend 👌 5⭐️
A day later they call me and let me know that my store, where I decided to transfer, did not respond to his email with FFL information. Again very friendly and high quality service. Following up my order every step to make sure I was satisfied with my purchase.
100% recommend 👌 5⭐️
best experience getting a firearm ever so nice and knowledgeable highly recommend
Professional and knowledgeable staff in all facets of the industry. Willing to go above and beyond to assist customer needs.
Great shop had everything I was looking for. owner was very professional. I would highly recommend this gun shop for anyone looking for a first gun all the way to the collector.
Top company. Tops in service. Ya need help, ya go here. They'd rather you not buy something than get something you will not like later.
Great company to deal with, fair and honest pricing and very pleasant!
An excellent shop. The owner is personable, knowledgeable, and fair. Will work with you to get something that will fulfill your needs.
Store is very neat and clean. The owner is very nice and passionate about what he does. Very friendly and easy to work with.
Great company to do business with. Fast, prompt and very helpful with everything.
First time using DGS as a FFL transfer agent. They were very courteous and professional. Highly recommended
Some friends and I stopped on a whim and glad we did. Met a passionate owner, showed us around and left with another rifle. Recommend you stop in when you can.
Just found this shop great people if you are in the area, check them out. Open 7days a week .
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Great customer service and great atmosphere. I recently had them build me an AR and I love it. It’s very high quality and all made in America.
My dad and I visited the store today and had a great experience. Very friendly staff, a beautiful store, and, although they’re just starting, I was surprised at the diversity of guns they had available. I recommend this place.
Just picked up the S&W MP9 2.0!!!! I love it and this is the most professional/respectful place I have ever purchased a firearm. I highly recommend this place. The owner and his wife are so welcoming and make you feel like family as soon as you walk in. This is the only place I have ever been offered a snack and something to drink while browsing and waiting and I loved it. The man can build you a custom rifle I mean come on now!!!!! I highly recommend coming here even if you are new to the gun scene and a beginner all the way up to a expert. He knows his weapons and if you have any questions or something your not sure of they will be glad to help. This is the only place I will ever buy a firearm from as long as I live in this state. Best business I have ever had. O, he also does CPL classes so this truly is a 1 stop shop!!!! What are you waiting for???? Go in and get you a new beauty!!!
great experience with Dorchester gun station. Got my ffl transfer the day it was delivered and the transfer fee was the best price around. Super professional! Will be doing a lot of business here.
Great experience with Dorchester Gun Station. They were super nice and took time to show us all of our options and did not feel rushed at all. They have great prices and a very nice store. We will be back in the future and look forward to giving them more of our business!
Where knowledge and exceptional customer service meet. I can't say enough good things about the DGS team. Communication and attention to detail are above and beyond. I would highly recommend DGS to anyone looking to invest in a new firearm or FFL dealer. The owner and his wife make a great team and it shows! Give DGS a shot, you won't be disappointed.
I am so glad I took a chance and checked out DGS. After meeting the owner and his wife I could not be happier with my experience. The owner was very patient and knowledgeable. Store was beautiful and very well organized. It only took three days after my first purchase and I reached out to DGS to set up another. DGS simply makes you feel like they value your business.
Dorchester sets the precedence on customer service. They go out of their way to make sure customer is happy. Thank you for meeting mine and my customers needs. And thank you for the gifts. It has been a pleasure working with you guys.
I am so pleased with the customer service that I received at Dorchester Gun Shop! I needed a gun holster. The owner went above and beyond to make sure that I was educated on the new holster as well as giving me many options. The owner and his wife are very kind, knowledgeable and professional. I would highly recommend Dorchester's Gun Shop for any of your gun needs as they have a variety of guns and accessories.
Professor A. Shantaram
Professor A. Shantaram
I can’t recommend DGS enough. The store is clean and well organized, the owner is extremely kind and knowledgeable. DGS has everything you need and then some. I’ll never shop anywhere else.
Friendly professional prompt service. Everything you could want from a firearm purchase. I called and made an appointment (do to the shop not being completely open yet) and completed my purchase of exactly what I wanted. I look forward to going again after their grand opening March 1st.
Thank you for your help. Your guidance in helping me choose the right firearms was excellent.
The pistol I wanted to buy was not in stock at another local shop, and they seemed unwilling to help me any further. I called DGS and within 40 minutes they had one on the way. I couldn't be happier! Excellent customer service!!
Just picked up the S&W MP9 2.0!!!! I love it and this is the most professional/respectful place I have ever purchased a firearm. I highly recommend this place. The owner and his wife are so welcoming
I live in Rochester and a friend of mine suggested Dorchester. The customer service and knowledge was best I have ever received from a gun shop. I felt like I was in a high end boutique shop but their prices were great.
They really earned a 5 star review. Their knowledge of NFA regulations and FFL transfer policy is unsurpassed. My firearms were handled with care, expertly packaged and shipped for an outstanding price.
Great place to buy your next firearm! Personal and catered service from the expert staff ensures I’ll be back for all and any future firearm needs. Everything was easy, friendly and professional. Thanks DGS!
